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Accessibility Statement

Accessibility arrangements - The House for Social Solidarity

It is important for us to provide an equal, respectful and professional service to all our customers in all companies at the House for Social Solidarity. In accordance with the Equal Rights for Persons with Disabilities Law 1998 and the regulations enacted pursuant to it, we regularly conduct a comprehensive review of all service units in order to ensure that they comply with the regulations and allow full access to each person.

Accessible customer service

Contact us by email: , or via Whatsapp at +972-52-329-9519.

Accessibility of the organization's offices

The House for Social Solidarity promotes the accessibility of the buildings it owns or holds for the benefit of people with disabilities, in order to facilitate their access to and service in those buildings.

Available in our offices:

  • Parking for disabled persons

  • Accessible entrance (elevator)

  • Directional signage

  • Accessible and well-equipped toilet for disabled persons

Not available in our offices:

  • Accessories for the hearing impaired

  • Warning surface for the blind

Website accessibility

An accessible website is a site that allows people with disabilities and older people to surf with the same level of efficiency and enjoyment as all surfers. About 20 to 25 percent of the population have difficulty using the Internet and may benefit from more accessible Internet content, according to a 2003 study by Microsoft.

We believe that the Internet should be accessible and available to everyone, and we want to provide a website that is accessible to the widest audience, regardless of circumstances and abilities. We strive to adhere as strictly as possible to the guidelines for accessing content on the Internet.

  • This site meets the requirements of the Equal Rights for Persons with Disabilities (Accessibility Adjustments to Service) Regulations, 2013.

  • The accessibility adjustments were made in accordance with the recommendations of the Israeli Standard (T.I. 5568) for Internet content accessibility and the international accessibility guidelines document WCAG2.0 at level AA.

  • The site provides a semantic structure for assistive technologies and support for the accepted usage pattern proposed by the WCAG group, which is: Using the TAB key on the keyboard to navigate to elements that can be activated on the page, using the arrow keys to navigate between the various options, selecting with spacebar and Enter key, and using the Esc key to exit menus and windows.

  • The site is suitable for display in the most common browsers such as Firefox, Opera, Google Chrome and Microsoft Edge and for use in the various browsers on mobile devices that run common operating systems such as Windows Mobile, Android and iOS (Safari).

  • The site is displayed in Hebrew by default, but the display language can be switched to English and back to Hebrew using the language menu.

  • To ensure the best browsing experience with screen reader software, we recommend using the latest NVDA or JAWS screen reader software.

  • For your convenience, on every page on the site you can find the "Activate Basic Accessibility" button which will open an accessibility component that contains basic settings such as adjustment for screen readers and adjustment for keyboard navigation. These settings can also be accessed by pressing the Esc key. The accessibility component contains the following settings: keyboard navigation, virtual keyboard activation, adjust for screen readers, change font sizes, make the font readable, increase text in a mouse transition (magnifying glass), highlight links, highlight headings, change line spacing, word spacing, and letter spacing, center alignment, right alignment, left alignment, total alignment, image descriptions, dark contrast, light contrast, grayscale, contrasting colors, text color change, title color change, background color change , stop animations and movement, change the mouse cursor to large and white, or large and black, emphasize mouse movement, zoom in, zoom out.

  • Despite our many efforts to make the site accessible at the best level, pages or parts of the site that have not yet been accessed or for which the technological solution has not yet been found - may be discovered. At the same time, we continue at all times to improve, add and update capabilities to the accessibility interface on the site, as well as to adapt and even develop new technologies in order to reach the most optimal level of accessibility, at any given moment and in accordance with technological progress.

  • Delivery of information in an accessible format - the organization provides its customers with the option of receiving information in accessible formats. The provision of information is free of charge and is intended for people with disabilities. For inquiries and information regarding accessibility, you can contact the accessibility coordinator of the organization, whose details appear later in the statement.

Requests and suggestions for improvement regarding accessibility

The House for Social Solidarity works on an ongoing basis to improve accessibility as part of our commitment to enable the entire population including people with disabilities to receive the most accessible service.

If you have encountered a problem or malfunction regarding accessibility, or you have ideas for improving it, we will be happy for you to inform us and we will make every effort to find a suitable solution as soon as possible.


For any requests or questions regarding accessibility, do not hesitate to contact our accessibility coordinator, Yoni Sternschein, by email:

Publication of the Declaration of Accessibility

The accessibility statement was updated on 01/04/2021.

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